UX Design

By day I work as a UX designer and user research specialist.

How I can help you

Wireframe of 'The Thunderbolt Kids' e-learning website, designed for Siyavula Education

User experience (UX) design is about solving problems by putting humans (otherwise known as users) first. It is easy to make expensive and time-consuming assumptions about how people will use our products, but we are not our users.

I can help you implement design processes and tools that will enable you to reach out to your users and build intuitive, user-friendly products, based on their input and feedback. I can also facilitate UX training and help you be better at user-centred design thinking in your every day work.

Things I can do for you:

  • work directly with you or your team to create UX deliverables.
  • design and facilitate qualitative and quantitative user research to help you better understand who your users are and how they will use your product.
  • design and implement formal usability tests to help you benchmark your existing product or evaluate the success of a new project.
  • help you create a UX strategy to embed user-centred processes in your work.
  • facilitate UX and user-centred design training workshops.

I have experience designing desktop, mobile and native applications for both children and adults. Recent clients include Takealot.com, Pearson Education, Social Systems Lab, Jill Richards (South African concert pianist) and Clare Loveday (South African composer).

I am enthusiastic about inclusive design and accessibility - this way of working makes experiences better for everyone! I have worked in design, development and product teams so am comfortable fitting into a variety of team dynamics.

I am currently particularly interested in the fields of educational technology, social innovation and public health. I am based in Johannesburg but travel regularly to Cape Town too.

If you would like to discuss how we can work together, pop me an email at nicoladutoit@gmail.com.
Much of the recent corporate work I have done is confidential but I am happy to share my porfolio on request.

UX things I do

Wireframes of different layout options for Takealot.com products

Yes, I make wireframes! Lots of them! But this is just one piece of the work I do. Being an UX designer also means I solve design problems by making and doing the following things:

  • workflow analysis and design
  • competitor analysis and research
  • personas
  • user journeys
  • user requirements
  • wireframes, paper and interactive prototypes
  • qualitative and quantitative user research
  • usability testing
  • data analysis
  • heuristic evaluation
  • facilitation and UX training

Usability testing a prototype iOS app with scholars
Desktop wireframe of one of Takealot.com's new order tracking screens
Paper prototyping with UX workshop participants

Workshops, conferences and training

Inclusive design workshop participants

I have designed and facilitated UX training courses and materials, to spread the word about the power of user-centred design and user research. I have also lectured design thinking and management and operations courses at AFDA in Cape Town.

I have spoken at the UXSA conference and participated in open educational development workshops at Google HQ in Mountain View, California and at Sourcefabric in Berlin, Germany.

2018 included a number of talks about inclusive design, at the Cape Town Scrum User Group, IxDA Cape Town, Cape Town Dribbble, UX Masterclass Cape Town, Make Games SA and Cape Town Testing meetups.

I have co-facilitated inclusive design workshops with Steve Barnett at WordCamp Cape Town 2017; at the UXSA Cape Town conference (2017); at the Cape Town Front-end Developers meetup, as part of Global Accessibility Awareness Day (2018); and at the Agile Testing Days conference (November 2018) in Potsdam, Germany.

I have also co-facilitated a Google UX Masterclass with Marli Ritter and Maureen Macharia in Cape Town (August 2018).