By day I work as a UX designer and user research specialist.
User experience (UX) design is about solving problems by putting users first. It is easy to make expensive and time-consuming assumptions about how people will use our products, but we are not our users.
I can help you implement design processes and tools that will enable you to reach out to your users and build intuitive, user-friendly products, based on their input and feedback. I can also facilitate UX training and help you be better at user-centred design thinking in your every day work.
Things I can do for you:
My skillset includes wireframes, user journeys, personas, user research, usability testing, competitor analysis and training. I have experience designing desktop, mobile and native applications for both children and adults.
I am enthusiastic about inclusive design and accessibility - this way of working makes experiences better for everyone! I have worked in design, development and product teams so am comfortable fitting into a variety of team dynamics.
I am currently particularly interested in the fields of educational technology, social innovation and public health. I am based in Cape Town but travel regularly to Johannesburg. I am happy to work remotely too.
If you would like to discuss how we can work together, pop me an email at email@example.com.
Much of the recent UX work I have done (for the likes of Pearson and Takealot.com) is confidential but I am happy to share my porfolio on request.
Yes, I make wireframes! Lots of them! But this is just one piece of the work I do. Being an UX designer also means I solve design problems by making and doing the following things:
I have designed and facilitated UX training courses and materials, to spread the word about the power of user-centred design and user research.
I have also facilitated inclusive design workshops with Steve Barnett at WordCamp Cape Town 2017, at the UXSA Cape Town conference (2017) and at the Cape Town Front-end Developers meetup, as part of Global Accessibility Awareness Day (2018).
2018 has been busy with a number of talks about inclusive design (also with Steve Barnett), including at the Cape Town Scrum User Group, IxDA Cape Town, Cape Town Dribbble and Cape Town Testing meetups.
As a left-handed person, I learned early on about inaccessible design. Can openers (right), scissors, tape measures, and customised coffee mugs (with the little picture on the inside - you know the kind I mean) were generally difficult or disappointing to use.
After I finished my music degree, I dabbled in a science degree and then found my way into an Masters in IT where I stumbled upon the wonderful world of human-computer interaction (HCI). I realised that many right-handed tools are unusable for left-handed people by design (for right-handed people!), and I discovered that HCI/UX design is a serendipitous combination of logic, design, science, psychology and creativity. It was the perfect combination for this musician turned computer scientist (briefly) who then became a UX designer.
I am particularly interested in how human-centred, inclusive design can be used as a framework to solve social problems in a participatory and interdisciplinary way.