By day I work as a UX designer and usability specialist.
As a left-handed person, I learned early on about inaccessible design. Can openers (right), scissors, tape measures, and customised coffee mugs (with the little picture on the inside - you know the kind I mean) were generally difficult or disappointing to use.
After I finished my music degree, I dabbled in a science degree and then found my way into an Masters in IT where I stumbled upon the wonderful world of human-computer interaction (HCI). I realised that many right-handed tools are unusable for left-handed people by design (for right-handed people!), and I discovered that HCI/UX design is a serendipitous combination of logic, design, science, psychology and creativity. It was the perfect combination for this musician turned computer scientist (briefly) who then became a UX designer.
I am particularly interested in how human-centred, inclusive design can be used as a framework to solve social problems in a participatory and interdisciplinary way.
Yes, I make wireframes! Lots of them! But this is just one piece of the work I do. Being an UX designer also means I solve design problems by making/doing the following things:
Basically, my work involves putting the user at the centre of any problem that needs solving, and researching and designing creative solutions that cater to a wide variety of user needs, so that products (mostly digital, in my case) are as user-friendly as possible.
I believe that inclusive design and ongoing user-centred research are essential components for designing the best experiences possible.
At Pearson I designed and facilitated an internal UX training course and materials, to spread the word about the power of user-centred design and user research.
2018 holds exciting plans for workshops and training in Cape Town - details to be announced asap.