UX Design

By day I work as a senior UX designer at South Africa's largest e-commerce company.

Why UX?

As a left-handed person, I learned early on about inaccessible design. Can openers, scissors, tape measures, and customised coffee mugs (with the little picture on the inside - you know the kind I mean) were generally difficult or disappointing to use.

After I finished my music degree, I dabbled in a science degree and then found my way into an Masters in IT where I stumbled upon the wonderful world of human-computer interaction (HCI). I realised that many right-handed tools are unusable for left-handed people by design (for right-handed people!), and I discovered that HCI/UX design is a serendipitous combination of logic, design, science, psychology and creativity. It was the perfect combination for this musician turned computer scientist (briefly) who then became a UX designer.

I am particularly interested in how human-centred, inclusive design can be used as a framework to solve social problems in a participatory and interdisciplinary way.

About those wireframes

Yes, I make wireframes! Lots of them! But this is just one piece of the work I do. Being an UX designer also means I solve design problems by making/doing the following things:

  • sitemaps
  • workflow analysis and design
  • competitor analysis and research
  • personas
  • user journeys
  • user requirements
  • wireframes, paper and interactive prototypes
  • user research
  • usability testing
  • facilitation
  • heuristic evaluation

Basically, my work involves putting the user at the centre of any problem that needs solving, and researching and designing creative solutions that cater to a wide variety of user needs, so that products (mostly digital, in my case) are as user-friendly as possible.

I believe that inclusive design and ongoing user-centred research are essential components for designing the best experiences possible.

As a fulltime UX'er I have little time to keep a shiny portfolio up to date because I am too busy working on getting solutions live and out the door. But I'm happy to chat about the design work I have done for Siyavula, iKineo, Pearson and Takealot.com if our paths cross online or in the real world.

Workshops, conferences and training

I have spoken at the UXSA conference and participated in open educational development workshops at Google HQ in Mountain View and in Berlin.

At Pearson I designed and facilitated an internal UX training course and materials, to spread the word about the power of user-centred design and user research.

In late 2017, I presented inclusive design workshops with Steve Barnett at WordCamp Cape Town and at the UXSA Cape Town conference.